Legal
Privacy Policy
How Content Canvaspoint collects, uses, and retains personal data under Malaysian practice for retention engagements.
Last updated: 20 August 2026
Data controller
Content Canvaspoint, Office 9, 48 Test Street, Petaling Jaya 00000, Malaysia, is the controller for personal data collected through https://content-canvaspoint.click and related engagement correspondence. Contact: info@content-canvaspoint.click, +60 3 0000 2850.
Data we collect
- Contact form submissions: name, email, optional engagement interest, and message content
- Email and phone correspondence: content you choose to send
- Engagement materials: business contact details and anonymised product exports you provide under contract
- Technical logs: standard server logs (IP address, user agent, timestamps) needed to operate the Site
- Cookies: see our Cookies Policy
We do not knowingly collect sensitive personal data through the public Site. Please do not submit identity documents or raw user message contents via the contact form.
Purposes
We process data to respond to inquiries, perform contracted retention work, improve Site reliability, and meet legal obligations. Lawful bases include contract performance, legitimate interests in operating a consultancy, and consent where required for non-essential cookies.
Retention
Inquiry emails and form submissions are kept up to 24 months unless a longer period is needed for an active engagement or dispute. Contract files follow the retention schedule in the statement of work, typically up to seven years for accounting records. Server logs are rotated on a shorter operational cycle.
Sharing
We use infrastructure providers (hosting, email) who process data on our instructions. We do not sell personal data. We may disclose information if required by Malaysian law or to establish legal claims.
International transfers
If a processor stores data outside Malaysia, we take reasonable steps to ensure appropriate safeguards consistent with the Personal Data Protection Act 2010 (PDPA) and related guidance.
Your rights
Subject to Malaysian PDPA rights and applicable exemptions, you may request access, correction, or limits on processing of your personal data. Email info@content-canvaspoint.click with sufficient detail to locate your record. You may lodge complaints with the relevant Malaysian authority.
Children
The Site and services are directed to business professionals. We do not knowingly collect data from children.
Changes
We may update this Policy by posting a revised version with a new “Last updated” date.